frequently asked quEstions

Here is a list of the questions we get the most. Please get in touch with us if you need more details about our inventory or custom planters.
You can place an order directly using our website’s shop and cart features. Contact us through phone, email, or the custom planters website if you have any questions about custom sizes or tasks.
Customer satisfaction is, indeed, our primary goal. To satisfy your needs, we will make products in any shape, size, or style. Although Corten, Stainless Steel, and Aluminum are our most preferred materials, we can create from any metal you want. For an estimate on custom orders, please reach us by phone or email.
Yes, most of our products are backed by at least a 1 year warranty.
Every planter is custom-made. However, you have 30 days from the delivery date to return any eligible products. Regarding return eligibility, please refer to the item description.

Every planter is custom-made. However, you have 30 days from the delivery date to return any eligible products. Regarding return eligibility, please refer to the item description.

Within the United States, we offer free delivery. Rest confident that our staff will handle all logistics from start to finish.

Custom orders must take into account the variables that impact shipment time, such as project size, complexity, projected completion/due date, etc. Turnaround time for straightforward jobs and common sizes is around two weeks.

Yes, you may choose from a variety of powder coated paint colours for our aluminium goods. Also available are custom color options. Please get in touch with us for a quote.

An electrostatic powder coating is applied, and it is then heated to cure. Compared to liquid paint, powder coating is more resistant to weather, scratches, and scuffs.

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